When to Call Carpet Cleaning vs. Water Damage Restoration
Is it a "spill" or is it a "flood"? Knowing the difference can save you from a $20,000 mold remediation bill later.
The Definition of Water Damage
Standard carpet cleaning is a maintenance service. We use hot water to loosen dirt and extract it. Water damage restoration is an emergency structural service. It involves high-volume extraction, moisture mapping, and industrial-strength drying equipment.
Call Carpet Cleaning If:
- • You spilled a glass of wine or coffee.
- • The carpet looks "dingy" or dark.
- • It's been 12 months since your last clean.
- • You have minor pet surface stains.
Call Water Damage If:
- • A pipe burst or a water line leaked.
- • The toilet or washing machine overflowed.
- • Rainwater entered the home.
- • The carpet feels "squishy" or water is visible.
The Danger of "Just Cleaning" a Flood
If you have a flood and just call a "cheap" carpet cleaner, they will suck the water out of the carpet fibers, but the pad and the subfloor will remain soaked. Within 48 hours, mold will begin to grow in that dark, damp environment. Once mold takes root in your subfloor, the costs skyrocket.
Our Dual Expertise
At Brothers, we do both. If we arrive for a "cleaning" and discover structural moisture, we have the tools to switch to a full restoration protocol immediately, protecting your home and your health.
Conclusion
When in doubt, call us for an inspection. We use thermal imaging and moisture meters to tell you exactly what you're dealing with.